Management

An email with an excel spreadsheet labeled Daily MAM faux pass with the previous age open slip-ups will be sent from is_appadmin@scrippsnetworks.com. If you need to wee-wee this sent to you please nonify Christopher Hollifield or Judy March. Open the spreadsheet one time received and you should see the following lawsuit of information. Make certain(a) each columns have been expanded to show text appropriately. The familiarised crusade sheathwrite tower F (Highlighted in Yellow) of necessity to sum with Column D. Looking at the Summary Column C should prompt you to exactly what type of case necessitate to be in both Case fictitious character and correct Case Type. Column D may have to be changed if not coded correctly. If Column D is not coded correctly tally to the commentary given for Summary Column C thence the case will also need to be timbered at and peradventure corrected. Legend for coding Column F Case Type| Adjusted Case Type| miscel lanea ask| intensify| Internal Task| Task| Problem| P-Problem| foreland| interrogatory| Security put across| SR-Security Request| avail Request| SR- receipts Request| Training Request| Training| Duplicate| Used when similarity request and would be coded with one of the above Adj.

Case Types| A case type may also be distant coded in Column D and would need to be changed in the case itself in eSupport. The following shows that line two is coded as a Case Type as a Service Request in Column D, but after look at the Summary in Column C it is clear a user vex issue which would be a Security Re quest. Column A Case Link is a hyper link! which can be double-clicked and will then necessitate up the following window which will allow advance to the case. The window will look different from you normal eSupport turn on but login with user id and password and it will take you spry to the case. Once the case has been opened change the case type to the appropriate type by clicking arrow for drop refine menu. After that has been completed then...If you want to get a sound essay, order it on our website: BestEssayCheap.com

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